Westshore Dermatology

Dr. Kathleen A. Mulligan
Westlake, Ohio

"I have the utmost confidence in Dr. Mulligan. Not only is she professional and thorough, but she and her staff are also friendly, pleasant and accommodating.

I know that my family and I are in good hands at
Westshore Dermatology."

- Mary, Bay Village, OH -


  • If you have not called our office already to make an appointment, please do so.

    After making your appointment, you will be invited via email to register at our patient portal for the first time. The patient portal is used to complete the necessary registration forms prior to your scheduled appointment. The portal can also be used to submit refill requests and send messages to our office staff.

    If you have not received an email from our office to create your portal account, please contact us at (440) 617-9114.

    If you are unable to complete the required registration forms from your computer, you will have to come to the office one hour before your appointment time to complete the registration process at our office.

    The patient portal can be accessed for the first time via the email you receive from our office, and also by clicking here.

    If you already have a portal account, you can access it by clicking here.

    In preparation for your first visit with our office, please bring the following:

    1. If you have insurance, bring your cards. Please have the name and birthdate of the primary subscriber of the insurance.

    2. If your insurance requires a copay it will be collected at the time of service.

    3. If you are taking medications, please bring a detailed list.

    4. If your insurance carrier requires prior authorization, please make sure it is done prior to your visit.

    Office Hours

    Monday to Thursday:
    7:00 am - 5:00 pm

    (440) 617-9114

  • Medical Dermatology

    Dr.Mulligan is a board certified licensed Dermatologist devoted to the diagnosis and treatment of the skin. Dermatology is a medical subspecialty that focuses on conditions of the skin. A Dermatologist addresses the health and disease of skin, hair, nails, and mucosa, and are experts in the anatomy, function, surgery and pathology of the skin. She is uniquely trained in clinical medicine, tissue pathology and surgery pertaining to the skin.

    Click Here To Watch A Short Video

    Cosmetic Dermatology

    Being a healthy person and looking your best is an important part of everyone's life. There are many ways in which Dr. Mulligan helps patients feel great about themselves, and maintain healthy looking skin. Westshore Dermatology is dedicated to offering the best cosmetic procedures, and using only state-of-the- art equipment for our patients.

    Click Here To Watch A Short Video

    Click here to view our Dermatology Library

    About Us


      The mission of West Shore Dermatology, under the guidance of Kathleen A. Mulligan M.D., is to serve patients the highest level of dermatological care with compassion, integrity and professionalism. Through personal relationships, the staff of Westshore Dermatology is committed to serving and educating patients over time, giving complete, and lifelong skin care. Whether patients are interested in medical care or cosmetic procedures, Dr. Mulligan and her staff are dedicated to providing the latest, state-of-the-art treatments to meet your changing needs.

      About the Doctor

      • Dr. Mulligan

      Board Certified Dermatologist

    • Kathleen A. Mulligan, MD

      ADr. Mulligan was born in Cleveland, Ohio and raised in Rocky River, Ohio. She is a fourth generation physician from both her father's and mother's side of her family. She is the daughter of Drs. James E. Mulligan (who practiced internal medicine) and Paula B. Mulligan (who practiced pediatric medicine) in Cleveland's western suburbs for over 50 years.

      She graduated from Hathaway Brown High School, earned her Bachelor of Science in Biology from Case Western Reserve University and her Doctorate from Case Western Reserve Medical School. She completed a one-year residency in internal medicine at MetroHealth Medical Center. She completed a three-year residency in Dermatology at Case Western Reserve University, including serving as Chief Resident for a year.

      Dr. Mulligan is Board Certified by the American Board of Dermatology. She is a member of the American Academy of Dermatology, American Society for Dermatologic Surgery, Society of Pediatric Dermatology, American Contact Dermatitis Society, Cleveland Dermatological Society, the Ohio Dermatological Association and the Ohio State Medical Association.

    • About the Staff

      Registered Nurse

    • Jo Ann Kroft-Neiman

      Jo Ann Kroft Neiman has been a registered nurse for over 35 years. She received her Registered Nursing Diploma from Cleveland's Metro General Nursing School. Prior to joining Westshore Dermatology, Jo Ann served as a registered nurse at the Cleveland Clinic Foundation and Metro General Hospital where she cared for a wide variety of patients in the areas of general pediatrics, burn unit, pediatric comprehensive care, the newborn intensive care unit, the acute pediatric care unit, the pediatric neurosurgical unit, and the adolescent care unit. She has also served as a lactation consultant. Jo Ann is certified to treat patients using our Lumenis Duet Light Sheer hair removal laser and our Envy SilkPeel Dermal Infusion system. She is a member of the Dermatology Nurses' Association and participates in ongoing training and education in the area of dermatology and skin care. She has attended continuing education at Cleveland State University.

      Licensed Practical Nurse

    • Denise Dubis

      Denise Dubis has been a licensed practical nurse for over 31 years. She received her Medical Assistant Associate Degree at Luzerne County Community College in Nanticoke, Pennsylvania and her Practical Nursing Diploma from Wilkes Barre Area School of Practical Nursing in Wilkes Barre, Pennsylvania. Prior to joining Westshore Dermatology, Denise cared for patients in both hospitals and private physician practices where she cared for patients in the areas of obstetrics, gynecology, infertility, and the progressive care stroke unit. She also served as the charge nurse for a 60 bed nursing facility. Denise is certified to treat patients using our Envy SilkPeel Dermal Infusion system. She is a member of the Dermatology Nurses' Association.

      Medical Assistant

    • Carolyn Anderson

      Carolyn Andersen has been a medical assistant for over 11 years. She received her Medical Assistant certificate at Sanford Brown College. Prior to joining Westshore Dermatology, Carolyn worked as a medical assistant, which included caring for patients in private medical offices in the areas of diabetes and endocrinology She also served as a phlebotomist in medical laboratories.

      Lead Receptionist

    • Cindy Goliat

      Cindy Goliat serves as our lead receptionist. She is a graduate of Notre Dame Academy. Prior to joining Westshore Dermatology, Cindy served for 15 years as the office manager for a dental practice, where she also served patients as a dental assistant, receptionist, and billing coordinator. Prior to service in the medical and dental fields, Cindy worked in banking for 15 years.

      Financial Advocate

    • Ann Salem

      Ann Salem has 20 years of experience in the medical billing field. She is a Certified Medical Coder (CMC). Prior to joining Westshore Dermatology she worked for Metro Health Center and the Cleveland Clinic where she handled a wide array of medical billing matters. She will make sure that all of your billing needs will be met effectively and professionally. If you would like to speak with Ann concerning a billing question, please call her at 440-617-9114 or email her ann@westshorederm.com.

    Office Policies

      Our goal is to provide out patients with exceptional dermatology care. It is important that you have a clear understanding of our policies.

      We will file insurance claims as a courtesy for any non-cosmetic services we provide. Please provide our office with your current medical insurance card and information. Please also remember that your insurance contract is between you, your employer and the insurance company. Therefore, it is your responsibility to know your insurance coverage and which services are covered in your contract. Westshore Dermatology cannot guarantee payment of your claim. If your insurance does not pay, you will be responsible for your financial obligation to Dr. Mulligan and Westshore Dermatology.

      You are responsible for insurance deductibles and co-payments at the time services are rendered. Please confirm with your insurance company the amount of your co-pay. Full payment of services is due at the time services are rendered if we do not participate with your insurance company or if you do not have insurance coverage. We accept cash, personal checks, and money orders, as well as Visa, MasterCard, and Discover. A $25.00 service fee will be charged for any personal check that is returned for insufficient funds.

      If there is a balance on your account after your insurance has paid, you will receive a bill from us within 15 days. After 60 days, if your account is past due, it will be sent to in-office collections for review. If it is still past due after 90 days, it will be referred to an outside collection agency. In the event that you do not pay the balance, collection and attorney fees could be added to the balance of the account. You will not be allowed to schedule any appointment until payment arrangements are made on the account. Please contact our business office staff or practice manager if you have any questions or to discuss making a payment at (440) 617-9114.

      Because we are extending a credit to our patients with insurance, we require a social security number from our patients, or their responsible party. If you do not wish to provide your social security number, you will need to make payment in full for services rendered.

      We require 24-hours notice in cancelling an appointment. For missed or late-cancelled appointments, we reserve the right to charge a fee. For patients who have missed or late-cancelled three or more appointments, Westshore Dermatology reserves the right to dismiss that patient.

      Because cosmetic procedures are not covered under medical insurance, you are responsible for the full cost of any cosmetic procedure.

      Privacy Policy

      Westshore Dermatology, Inc. (“Company”) is required to maintain the privacy of your health information and to provide you with this Notice about our privacy practices, legal duties and your rights concerning your protected health information (“PHI”).

      Notice of Privacy Practices

    Contact Us

    Westshore Dermatology
    1991 Crocker Road
    Suite 310
    Westlake, OH 44145

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    We are available to talk with you and address your concerns. Please feel free to contact us during work hours through our office phone number.

    TEL (440) 617-9114

    Monday to Thursday:
    7:00 am - 5:00 pm